Category Archives: Utilities News

New Trash Company Service Begins January 1 with new THURSDAY Pickup

Posted on by Posted in Community, Government News, News & Notable, Utilities News

Beginning January 1, 2019 trash pickup will be on Thursdays instead of Fridays and trash bins will be swapped out with new ones.  That’s because the City has changed the trash service contractor to Community Waste Disposal (CWD), the largest independently-owned solid waste and recycling company in the DFW area. Expect to see mailings from CWD soon regarding the transition to the new trash bins, which will utilize 95-gallon trash and/or recycling cart. In addition to this service, CWD will collect up to four (4) cubic yards of bulk/brush weekly.

The new company will also be utilizing semi-automated rear load two-axle 33,000lb vehicles, which are supposed to be easier on our streets and are powered by natural gas instead of diesel, which is more environmentally fr1endly.

Homeowners Should Lodge Water Pressure Complaints to TCEQ

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Homeowners wishing to lodge complaints about water pressure should do so through the Texas Commission on Environmental Quality [TCEQ] by calling 817-588-5800.  This number will get you to the main switchboard where you can tell the operator that you wish to lodge a formal complaint about their water district’s water pressure.  We understand that you will need to tell them where you live so they can pinpoint the investigator handling the matter, which understand to be Austin Lindsey.  (Calls will need to be made between Monday & Friday during regular business hours) 

The Association has been informed that because Quail Creek is farthest from the water tower and higher in elevation than some of the developments that sit between our neighborhood and theirs, we are likely to experience more dramatic decrease in pressure that others.

Any resident that calls in to complain, please let us know so that we can keep information accurate & up to date.